Privacy Policy

This Privacy Policy describes how Jonte Edvardson AB, operating as Dissonance Labs (“we”, “us”, “our”), collects, uses, and protects your information when you visit getsinter.dev (“the Website”) or purchase Sinter (“the Product”).

The data controller responsible for your personal data is:

• Jonte Edvardson AB
• Email: privacy@getsinter.dev
• Country: Sweden

We collect the following information in connection with your visit and/or purchase:

We do not collect passwords, government IDs, or any data beyond what is necessary to deliver the Product and provide support.

• Product delivery: Send you access to the source code after purchase via GitHub repository invite
• Updates: Notify you of new versions for as long as Sinter is actively developed
• Support: Respond to your questions or issues
• License administration: Verify your license if needed
• Website security: Protect against abuse and unauthorised access

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We use the following third-party services to operate the Website and deliver the Product:

These services process your data under their own privacy policies. We only share the minimum data necessary for them to perform their function.

Our website uses:

• Essential cookies: Required for the site to function (e.g., session management). Cannot be disabled.
• Analytics cookies: We use PostHog for website analytics, including page views, session recordings, and usage patterns. Analytics cookies are blocked by default until you explicitly accept them via the consent banner. You can reject analytics at any time, and no tracking data will be collected. If you change your mind, clear your cookies to see the consent banner again.

• Purchase records and email: Retained for as long as your license is active, plus any period required by Swedish tax law (typically 7 years for financial records)
• Support correspondence: Retained for 2 years after last contact, then deleted

Under the EU General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for specific purposes
• Withdraw consent: Where processing is based on consent, withdraw at any time

To exercise any of these rights, contact us at privacy@getsinter.dev. We will respond within 30 days.

We take reasonable measures to protect your information, including encrypted connections (HTTPS) for all web traffic, secure third-party payment processing (we never see your card details), and access controls limiting who can view customer data.

No system is perfectly secure. If we become aware of a data breach affecting your information, we will notify you promptly.

Your data may be processed outside the EU/EEA by our third-party services (e.g., GitHub in the US). These transfers are protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) or the service's certification under applicable data protection frameworks.

The Product is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. Material changes will be communicated via email where possible.

For privacy questions, data requests, or complaints:

• Email: privacy@getsinter.dev

If you are unsatisfied with our response, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at imy.se.

You can also find dispute resolution bodies in your country via the EU Consumer Redress portal.